We have analyzed the problems that customers may encounter during project implementation, and have specified the corresponding service items as well as service personnel, to ensure that the problems can be solved timely and effectively.
We provides free-of-charge on-site exploration services for customers, including material testing and site evaluation. We also provides complete analysis reports and project instructions to ensure that the solution design better meets customer’s requirements and has higher safety.
On receiving customer’s call, we take spare parts from the warehouse in the shortest time possible to reduce customer’s awaiting time and risk of equipment outage.
Reply to technical consultation
According to our business coverage, we have established strong installation engineer teams and divided them into several parts according to the businesses, including building aggregate team, ore processing team and industrial milling team.
Each team consists of young, middle-aged, and old engineers, fully satisfying business requirement and fulfilling talent cultivation objective.
We adhere to the principle of providing each customer customized design solution. Relying on our sales managers’ professional knowledge and our services throughout the life cycle of products.
we help our customers get over their difficulties in equipment procurement, operation cost accounting, operation management, and after-sales service obtainment, thus improving their profit-making capability and realizing sustainable development of business.
You can contact us at any time because we have established an online consultation service team consisting of more than 100 persons who provide 365 days×24 hours services for customers.